News and Events
How many clients does each case manager serve?
Currently, each CLASS case manager serves approximately 37 individuals.
How will Targeted Case Management benefit me or my loved one?
Targeted Case Management will benefit you or your loved one by providing resources and information. A case manager will meet with the individual receiving services and their support system to continually assess the needs of the individual and to maximize the individual’s participation in his or her community.
Where are CLASS service centers located?
CLASS operates five service centers in four counties in addition to the Administrative Office. Please Click Here to see our Locations.
How often will I meet with my case manager?
For individuals who currently receive HCBS services through CLASS, you can expect to see your case manager at least once per month. CLASS case managers strive to meet with individuals who receive services in each area of services received by the individual.
If you are not currently eligible to receive HCBS services because you were placed on the state-wide waiting list, a CLASS case manager coordinator will assist you in determining your case management support needs on an individual basis.
How are my Personal Care Services hours scheduled?
Your Person-Centered Support Plan team will work with you and your family to identify the days and times that Personal Care Services are needed. A schedule will be developed so that you and your family may plan accordingly.